Why Choose VHG Hospitality for Property Management?

With decades of experience in luxury hospitality, eco-tourism, and sustainable operations, we provide a turnkey solution for owners seeking expert, hands-on management of their tented camps and eco-lodges. Our approach blends hospitality excellence, local expertise, technology, and sustainability to create properties that thrive financially and environmentally.

We provide full day-to-day operational management, ensuring that every property meets the highest standards in hospitality, guest service, and sustainability. Our team works closely with owners and investors to maintain quality, profitability, and long-term success.

People & Training: Building the Best Hospitality Teams

Success in hospitality begins with people, and we are committed to assembling and developing outstanding teams. Our approach to local staff recruitment and training focuses on hiring individuals who bring authentic hospitality to life, fostering a deep connection between the property and its surrounding community.
We carefully recruit lodge managers who embody the vision and values of each property while providing strong leadership.

To support ongoing development, we implement comprehensive training programs that cover all aspects of hospitality, from guest service and safety to operational systems, cross-training, and communication skills. By equipping teams with the right knowledge and expertise, we ensure they are professional, motivated, and capable of delivering exceptional guest experiences.

Technology-Driven Efficiency: HMP 360

We implement HMP 360, our proprietary hospitality management system, to streamline operations, finance, sales, marketing, and reporting. Staff and managers receive full training to ensure seamless integration, allowing them to focus on guest experience rather than administrative tasks.

F&B Programming & Culinary Excellence

VHG Hospitality curates exceptional dining experiences that align with the lodge’s identity and sustainability values. From farm-to-table concepts to menu design and supplier management, our expertise ensures quality, efficiency, and alignment with guest expectations.

Sustainability & Activities Programming

We develop immersive, eco-conscious experiences that highlight each property's unique natural and cultural assets. From guided nature walks to conservation-focused programs, we ensure activities enhance guest engagement while aligning with regenerative tourism principles.

Operations & Maintenance Excellence

We ensure that every lodge operates seamlessly through a strong focus on security, housekeeping, and maintenance. Our approach to guest safety includes implementing best-in-class security protocols, creating a safe and secure environment for both guests and staff. Housekeeping standards are meticulously upheld to guarantee impeccable cleanliness, comfort, and efficiency, ensuring an exceptional guest experience at all times.

We also take a strategic approach to Property Operations, Maintenance & Energy Conservation (POMEC), managing infrastructure with a focus on preventive maintenance and energy efficiency. By optimizing operational costs and prolonging the life of property assets, we ensure long-term sustainability and financial viability for each lodge under our management.

Partner with us to unlock the full potential of your lodge.
Contact us to learn more about our management solutions.